Welcome to First Dose. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Overview
First Dose provides medicine delivery services that allow users to order prescription and over-the-counter medications via our platform. By using our app or website, you agree to these Terms and Conditions.
2. Eligibility
You must be 18 years or older to use the First Dose services. By placing an order, you confirm that you meet this age requirement and are legally capable of entering into binding contracts.
3. Prescription Requirements
- For prescription medicines, a valid prescription from a certified medical professional is required.
- First Dose reserves the right to verify prescriptions before processing the order.
- Misuse of prescriptions or falsification of information is strictly prohibited and may result in legal action.
4. Ordering and Payment
- Orders can be placed via the First Dose mobile app or website.
- We offer a 10% discount on every order, applicable at checkout.
- Payment options include online payment methods, debit/credit cards, or cash on delivery, where applicable.
- Once an order is placed, it cannot be canceled or modified unless First Dose allows it under specific conditions.
5. Delivery Policy
- First Dose aims to deliver medications within 10 minutes of order confirmation, subject to availability, location, and unforeseen circumstances.
- Delivery timings are estimates and may vary.
- In case of delivery delays due to unforeseen factors, First Dose is not liable for any resulting consequences.
6. Product Availability and Pricing
- All prices and availability are subject to change without notice.
- If an ordered product is out of stock, we will inform you and provide alternative options or refund your payment.
7. Returns and Refunds
- For safety reasons, medications cannot be returned once delivered, except in cases of incorrect or damaged items.
- If you receive incorrect or damaged products, please contact our customer support within 24 hours of delivery for assistance.
- Refunds, where applicable, will be processed within 7-10 business days.
8. User Responsibilities
- Users must ensure that all information provided, including prescriptions, is accurate.
- Misuse of the First Dose platform, including fraudulent prescriptions or abusive behavior, is prohibited and may lead to suspension of your account.
9. Privacy and Data Security
- First Dose is committed to protecting your privacy. We collect only necessary information and adhere to stringent data security standards.
- For more details, please review our Privacy Policy.
10. Limitation of Liability
First Dose is not liable for any indirect, incidental, or consequential damages arising from your use of the services. In the event of any dispute or claim, our liability is limited to the amount you paid for the order in question.
11. Changes to Terms
First Dose reserves the right to amend these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated terms.
12. Contact Us
For any questions or concerns about these Terms and Conditions, please contact First Dose customer support at [contact email or phone number].
By using our services, you acknowledge and agree to these Terms and Conditions.